REVIEW · FAIRBANKS
Northern Lights at Chena Hot Springs
Book on Viator →Operated by Vip Northern Lights Tours · Bookable on Viator
Seven hours, one big night in the cold. This Northern Lights at Chena Hot Springs trip runs from Fairbanks with timed pickup and gives you both the chance at aurora and a real reason to stay outside: hot springs at Chena Hot Springs. I like the small-group vibe and the clear plan for your four hours on-site, but you should also know aurora sightings are never guaranteed on a natural-phenomenon night.
I also appreciate how guides handle logistics. Tony with VIP Northern Lights Tours comes through as responsive and organized, which matters when the temperature drops and everyone’s counting minutes. The included hot springs admission plus coffee and/or tea make this feel more like a full outing than a quick drop-and-hope situation.
One practical detail you can’t ignore: there’s no cell service at the resort. Your driver sets a pickup spot, and you’ll need to be there on time, with a 25-minute courtesy waiting window.
In This Review
- Key highlights to know before you go
- Northern lights are never promised, but the night is planned
- Getting there: Fairbanks pickup and a 7:00 pm start
- Chena Hot Springs drop-off: your 4 hours start when you arrive
- What the hot springs pass actually gets you
- The Ice Museum and ice bar: a separate fee if you want it
- The Northern Lights part: how the tour handles reality
- Price and value: $200 for pickup plus hot springs access
- Logistics that matter: staying on time in the cold
- Who should book Northern Lights at Chena Hot Springs
- Should you book this tour?
- FAQ
- What time does the tour start?
- How long is the tour?
- Is pickup offered from hotels or accommodations?
- How long is the drive from Fairbanks to Chena Hot Springs?
- How much time do I get at Chena Hot Springs?
- Is there cell service at the resort?
- What is included in the price?
- What is not included?
- How big is the group?
- What if the tour is canceled due to weather?
Key highlights to know before you go

- Pickup-and-soak format: You’re transported to Chena, then you’re given dedicated time there instead of endless wandering.
- Small group size (max 6): That keeps things calmer when everyone’s trying to stay warm and coordinated.
- Four hours at Chena Hot Springs: You get a proper window to relax in the natural hot springs.
- No cell service on-site: You must follow the pickup timing and location exactly.
- Included hot springs pass + coffee/tea: You’re not paying extra for basic comfort after the drive.
- Ice Museum isn’t included: The Ice Museum fee (including the ice bar) is extra if you want it.
Northern lights are never promised, but the night is planned

If you’re booking this for guaranteed Northern Lights, recalibrate your expectations now. Aurora Borealis sightings depend on conditions you can’t control, and the tour is designed around giving you the best shot possible, not a sure thing. The smart way to look at it is: you’re buying a night out with a real winter anchor (the hot springs), plus a scheduled aurora opportunity.
What makes this outing work for me is the balance. You’re not spending the entire time in transit, and you also aren’t being left to fend for yourself. You get pickup from your hotel or accommodation, you’ll be dropped at Chena Hot Springs, and once the guide sets your next meetup point, you have time to enjoy the property.
The possible downside is also straightforward: if the lights are active, great. If they aren’t, you still need to be okay with spending most of the evening on-site at Chena. That’s exactly why the “chance at aurora” framing matters. Consider it a winter outing that supports the aurora hunt, not a guarantee of it.
You can also read our reviews of more tours and experiences in Fairbanks.
Getting there: Fairbanks pickup and a 7:00 pm start
This tour begins at 7:00 pm, which is a very practical choice in Alaska winter. You want to be out when it’s properly dark, and this schedule gets you rolling early enough for a good shot while still leaving you time to enjoy Chena.
Pickup is offered from your hotel or accommodation, and the drive to Chena Hot Springs takes about 1 hour and 20 minutes. That timing matters because it sets your whole pace for the night. When your pickup is set, you can plan what you’ll wear, how you’ll keep warm, and whether you’ll eat beforehand (the tour includes coffee/tea, not a full meal).
You’ll also want to remember the group size. With a maximum of 6 travelers, you’re less likely to get lost in a big-van crowd. It’s usually easier for the guide to manage meeting points and for you to stay aware of where you’re supposed to be next.
Chena Hot Springs drop-off: your 4 hours start when you arrive

Once you’re dropped off at Chena Hot Springs, the guide sets a location where you’ll be picked up later. Then you get about 4 hours to enjoy the hot springs.
This is one of the biggest value points of the experience. Four hours is enough time to actually settle into the idea of being warm in a frozen place. It’s also enough time to take breaks, move at your own pace, and not feel rushed by a nonstop driving schedule.
There’s one twist that can surprise people: no cell service at the resort. That means if you wander off and then need to contact the guide, you can’t. Your best strategy is to treat the pickup location like an appointment with yourself. If you leave the main area, note roughly where you are heading and aim to return early rather than playing timing games.
Good news: the tour includes a 25-minute courtesy waiting time for your pickup spot. Still, think of that as a buffer, not a plan. In cold weather, time and temperature both work against you.
What the hot springs pass actually gets you

You’re included with a hot springs pass, plus coffee and/or tea. That turns the Chena portion into more than just a scenic stop. You’re not waiting for a separate ticket line or scrambling to buy basics after the long drive.
For me, the practical benefit is simple: you can spend less mental energy on logistics and more on enjoying the setting. After a drive in winter darkness, it helps to know that at least one part of the evening is comfortable and timed.
Also, the pass focus matters. The hot springs are the core included item. If your main interest is a quick photo and a warm drink, you might do just fine with that included time. If you’re the type who likes to explore buildings and indoor features, you may want to plan on extra costs for anything beyond the hot springs.
The Ice Museum and ice bar: a separate fee if you want it

The Ice Museum fee is not included. That means your included time may feel complete if you focus only on the hot springs, but it’s also easy to add the Ice Museum if it’s on your winter wish list.
One key detail to know: the Ice Museum includes an ice bar. People often remember that kind of experience because it’s visually different from the rest of the property. If you want that, budget for the extra entry fee ahead of time so you’re not deciding in the moment while you’re chilled.
If you’re trying to keep the night simple, you can skip the Ice Museum and still have a full evening. If you’re traveling specifically for the “Alaska winter oddities” side of things, then adding the Ice Museum is where you can get that extra wow-factor.
The Northern Lights part: how the tour handles reality

Let’s be honest about the aurora: it’s weather-dependent and activity-dependent. The tour framework acknowledges this. That’s why your guide can’t promise a specific result.
This also explains why some people feel frustrated with aurora outings in general, especially if they expect the lights to appear on command. The experience isn’t designed like a guaranteed show. It’s designed like a hunt, paired with a warm, worthwhile destination.
So what should you do with that information? Plan your mindset first:
- Treat the aurora as a bonus.
- Treat the Chena Hot Springs time as the dependable core of the night.
- Bring patience and extra warmth, because waiting is part of aurora travel.
If the lights do show up, you’ll be in the right place and at the right time. If they don’t, you still get a structured evening that’s more than just a ride.
Price and value: $200 for pickup plus hot springs access

At $200 per person for about 7 hours, this price can feel high until you break down what’s included. You’re not only buying transportation. You’re also paying for:
- Pickup from your hotel or accommodation
- A round-trip drive (about 1 hour 20 minutes each way)
- 4 hours at Chena with hot springs admission included
- Coffee and/or tea
- A guided plan with a small group limit
That means a big chunk of the cost is the “turn-key” part: you don’t have to figure out timing, pickup points, or how to structure the evening.
One thing to consider: the Ice Museum fee is extra. If you add it, your all-in cost rises. Still, even with that, the bundled hot springs pass and guided logistics can make the overall value feel reasonable for a dedicated night out from Fairbanks.
Logistics that matter: staying on time in the cold

This tour relies on timing. Start with the easy part: the tour starts at 7:00 pm. Then understand the more important part: after you arrive at Chena, your pickup spot is set by the guide, and there’s no cell service to rescue you if you get turned around.
Here’s how I’d handle it to avoid stress:
- Wear layers you can manage inside and outside.
- Plan on using the full 4 hours, then head back a bit early to avoid getting caught in the “one more thing” trap.
- When the guide sets the pickup spot, treat it like your lifeline. Know where it is before you go exploring.
The 25-minute courtesy wait is helpful, but it isn’t permission to be late. In winter conditions, being even slightly off schedule can feel bigger than it sounds.
Also, keep in mind the tour includes time beyond the hot springs window for the round trip and for sightseeing or explorations. That’s part of how you get a full 7-hour evening without the entire experience feeling like a stopover.
Who should book Northern Lights at Chena Hot Springs
This is a good match if you want a night that has both a winter anchor and a real aurora chance. You’ll probably enjoy it most if you:
- Want pickup from Fairbanks rather than managing transportation yourself
- Prefer a small group setting (max 6)
- Plan to spend time at Chena, not just pass through
- Like the idea of warm hot springs as your “landing pad” while you wait for conditions
It may disappoint you if your whole trip goal is aurora only and you’re not mentally prepared for the natural-conditions reality. If you’d be upset spending a lot of time on-site at Chena, this may not match your expectations.
On the flip side, if you frame the evening correctly, the experience becomes more satisfying. Even without lights, Chena is the kind of place where the time feels purposeful.
Should you book this tour?
I’d book it if you want a structured Northern Lights outing that doesn’t leave you stranded in the cold. The strongest reasons are the practical inclusions—hot springs admission plus coffee/tea—and the fact that you’re given a real 4-hour window at Chena. Tony with VIP Northern Lights Tours also signals the kind of care you want when temperatures are low and meeting points matter.
I’d hesitate if you’re booking strictly for guaranteed aurora photos. This is not a show, and sightings can fail. Your best move is to book with the right mindset: you’re paying for a well-organized night to chase the lights, with Chena Hot Springs as the reliable centerpiece.
FAQ
What time does the tour start?
The tour starts at 7:00 pm.
How long is the tour?
The duration is about 7 hours.
Is pickup offered from hotels or accommodations?
Yes. Pickup is offered from your hotel or accommodation.
How long is the drive from Fairbanks to Chena Hot Springs?
The trip to Chena Hot Springs Resort takes about 1 hour and 20 minutes.
How much time do I get at Chena Hot Springs?
You get about 4 hours to enjoy the natural hot springs after drop-off.
Is there cell service at the resort?
No. There is no cell service at the resort, so you need to be at the pickup spot on time.
What is included in the price?
The tour includes a hot springs pass and coffee and/or tea.
What is not included?
The Ice Museum fee is not included.
How big is the group?
This experience has a maximum of 6 travelers.
What if the tour is canceled due to weather?
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund. If it’s canceled because the minimum number of travelers isn’t met, you’ll also be offered a different date or a full refund.
























